Frequently Asked Questions
You can place your order directly on our website by selecting your product, adding it to your cart, and checking out. If you need help, contact us at contact@royalswiss.com.
We offer free shipping to all countries within the European Union. We are planning to expand to more countries soon!
We offer a 14-day return policy. Contact us at contact@royalswiss.com within 14 days of receiving your order to start your return.
Yes. Once your return is received and approved, your refund will be processed within a few working days back to your original payment method.
Yes! All Royal Swiss cookware is compatible with all heat types — including induction.
We recommend hand washing to preserve the longevity of your cookware. Avoid using metal utensils to protect the coating. Full care instructions are included with each product.
We’re here to help! Reach out to us at contact@royalswiss.com and we’ll get back to you as soon as possible.